At Predator Tactics™, Inc. we strongly stand behind our Predator Hunting Lights
and all other Predator Tactics™, Inc. branded products as well as our customers that use them. We offer a limited duration unconditional warranty with most of our products to customers that can provide a copy of the dated proof of purchase from an authorized Predator Tactics™, Inc. Authorized Retailer or directly from Predator Tactics™, Inc. via by phone or website. Please see below for instructions on making a return.
Limited Duration Unconditional Warranty
The “unconditional” in our warranty is just that, we will unconditionally repair or replace any defective item no matter what the cause of the issue. Dropped your light in the driveway and broke the glass lens, No problem. Your dog chewed up the charger, no problem. Your light kit got used as a fire starter by an upset spouse or girlfriend, no problem. We will get it repaired or replaced free of charge as long as its within the limited duration period. The “Limited Duration” in our warranty is going to vary on each item and with one of our Predator Light kits each part within the kit will have different duration periods that the unconditional warranty is valid. The duration period is listed below for each item. If you have any further questions about the warranty on an item or part of an item please feel free to contact us via email at firstname.lastname@example.org or give us a call.
Warranty / Return Shipping Address
Use the address below when shipping warrantied items and returns to Predator Tactics™, Inc.
Predator Tactics™, Inc.
ATTN: Warranty Department
9163 State Road 26 W
West Lafayette IN 47906
Money Back Guarantee*
We strive to keep you satisfied with your purchase and if for any reason that you are unhappy with the purchase that you made you may return the item within 30 days of the date you received the item for a full refund of the purchase price. This guarantee only applies to purchases made directly from Predator Tactics™, Inc. If the purchase was made from one of our authorized retailers we will honor a factory credit for the full purchase amount within 30 days of the purchase. This factory credit can be used towards a purchase made directly with Predator Tactics™, Inc. For a monetary refund on a purchase made from one of Predator Tactics™, Inc. Authorized Retailers you need to contact that specific retailer for details on their return policies.
*The buyer is responsible for any shipping fees that may occur to ship the item to the Predator Tactics™, Inc. facility. The item must be returned in excellent condition, in original packaging, and with all paperwork, parts to ensure full credit. The credited amount will be determined after the item is received and inspected by Predator Tactics™, Inc. Damaged and missing items will be deducted accordingly from the refunded credit.
Repair Work on Warrantied Items
If you have a purchased a Predator Tactics Hunting Light Kits and have a defective item please follow the guidelines below for sending an item to Predator Tactics, Inc. for repair work on a warrantied item.
1) Check the troubleshooting page to try and diagnose the issue you are having to narrow down the issue to a particular part of the item so you can be assured that you will be returning proper part for repair.
2) Check the chart above to make sure that your item is still covered under the limited duration timeframe. If the timeframe has expired then there will be a small repair fee associated with the repair of your item. You may contact us regarding the possible fees that may be incurred or we will contact you after receiving and diagnosing the problem.
3) Please download and print off the “Predator Tactics Return Form” by clicking on the link below.
Download: “Predator Tactics Return Form”
4) Fill out the form in detail and be sure that it is legible so that no delays may occur in the process of receiving the return of your functional item
5) Include the following in the package
- Defective Item Only (You do not need to ship us the entire kit back, if only one item inside of your kit is defective then you will only need to ship that item to save yourself money on shipping fees)
- Completely filled out and legible Predator Tactics Return Form
- A dated copy of your proof of purchase from a Predator Tactics, Inc. authorized retailer
6) Ship the package to the address that is located on the Predator Tactics Return Form
7) Document the shipments tracking number and keep it for your records
Predator Tactics™, Inc. will not be responsible for any lost packages due to negligence from the shipper that you choose. A tracking # will be emailed to you within 3 business days after Predator Tactics™, Inc. has received your item.
Please note that a prepaid shipping label will be only be provided to you if the item you are returning for repair work was purchased directly from Predator Tactics™, Inc. Please have your invoice # or order # available and call Predator Tactics™, Inc for requesting a prepaid shipping label. If the item that you are returning for repair work was not purchased directly from Predator Tactics™, Inc. via telephone or the Predator Tactics™, Inc. website then a prepaid shipping label will not be provided.